We hope these will answer most of your questions. If not, please don't hesitate to call or email us.
Q: What is the deposit required and when is final payment due?
A: Within 2 weeks of a reservation being booked and confirmed is when a deposit of $200.00 will be required per person. Final payment in full will be required a minimum of 30 days prior to the travel departure date. If booking is made less than 30 days prior, payment in full will be required upon confirmation of the reservations.
Q: Can I get a refund if I cancel after payment has been made?
A: Our refund polices are primarily developed by our Travel Partners. In most cases you are eligible for a full refund, less a $25 administrative fee, if cancelled 31 or more days prior to travel departure date. On some specific trips which require a deposit at least 6 months prior to departure (Sipidan , New Guinea, liveaboards, etc.) there may be an additional penalty. Airfare Refunds: for cancellation or changes to your booked ticket, you will incur a $100 penalty fee per person / ticket. Continental may waive the penalty fee on a "case by case" basic due to emergencies but will require a Doctors Evaluation Letter.
Q: I only have a military- no fee -passport, will this work to travel to the islands?
A: Yes. It is required that all travelers have an official passport. The latest info that we have is that a No-Fee Passport is official. Passports are REQUIRED for all travel destinations to and from Guam. Passports must be valid for 180 days after your trip return.
Q: Can non divers go on the MDA group trips?
A: Yes! Non divers are welcome on all trips. The package price posted would be less expensive. Also other land tours maybe arranged.
Q: What happens when i get to my destination? How will i know where to go?
A: There will be a representative from the dive company or the hotel to meet you at the airport welcoming you to their island. Your hotel driver will take care of the luggage and take you to the hotel. The dive operator may take your lunch order, give you pick up times along with general info. Your package will include transportation to the hotel, dive shop and airport.
Q: Will I need to rent a car?
A: in most cases, no. the islands are small and taxi services are available for a small fee. Most islands you may hire a driver for the day to take you sight seeing, shopping or just a relaxing drive around the island. Your hotel front desk can usually arrange this for you. If you would like to rent a car, most of the airports will have that service.
Q: Are there any hotels that offer child care while I am diving?
A: Yes. There are many islands with Resorts / Hotels that can arrange child care services. This can also be arranged though our travel desk.
Q: Can I use my frequent flyer miles?
A: You may use your frequent flyer miles and let us book the other portions of your trip. Our travel desk can not book your airfare using your miles, but once your dates are secure, give us a call or email to book the rest. If you are going to use your miles please make your reservations far ahead, as there are many limitations on using them.
Q: I only have a short window of time to visit another island. What is the best choice for my money?
A: The easiest islands to travel to and from are: Palau, Philippines, and Saipan. Flights are everyday for these islands. Travel on a Wednesday to Palau and fly and dive in the same day. Visit each islands web page for package prices.
Q: Should I take my gear or rent it at my destination?
A: This a personal preference but we recommend that if f you have your own gear, take it! Renting is always an option and most dive operators have a rental department. Tanks and weights are always included in your dive tours. You are welcome to rent from our MDA rental department and pay for the dive days only. We do not charge your for the travel days.
Q: Are there any hidden costs after I book a MDA Trip?
A: No, We make every effort to give you the exact costs and details on everything included in your vacation. But...there are some locations that require dive permit fees, departure taxes, and changes in the never ending inflation of airfare tax. Each island is different and has different requirements. Our travel desk can give you the latest information. The dive permit fees are paid at the tour operator's location. Departure tax is paid to the airport / customs area. Cash is required.
Q: How is the diving? What is the water temperature in Micronesia?
A: Each island has it's own special features, most commonly seen species, popular dive sites and appeal that make it unique. Micronesia is known for it's abundance of marine life, and the diversity of species, cultural appeal, and warm tropical temperatures ranging from 79 to 85 degrees. A skin (.5mm wetsuit) or rash guard will usually do the trick.
Q: How much is my trip going to cost me?
A. There are sample package on the website, but you may also build your own package. What activities would you like to do? How many people are going on the trip? Do you need airfare? Do you want meals included? There is not always a clear cut answer right way once you go outside of the set packages. Some homework is needed to be done by our Travel Desk. In almost every case, we will have something back to you very faast, usually within 24 hours. Just give us your dream adventure and we can make it happen.
 TRAVEL WITH MDA AND GET A SPECIAL NITROX COURSE. If you bookany trip with us get enriched air certifiedFOR ONLY $99, min 2 students.. This special price includes the books, tables, tanks, and full Eanx (nitrox) certification. Give us a call or by email
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