Q: What is the deposit required and when is final payment due? Q: I live here on Guam. What does a dive package cost for an "average" package to each area?
Q: What is the deposit required and when is final payment due? On specific destinations or special group trips a larger deposit may be required, with full payment due months prior to departure (Sipidan, Philippines, liveaboards, etc.) These special circumstances for deposit and payments will be explained upon booking. Q: Can I get a refund if I cancel after payment has been made? United Airlines will apply a $100 per person fee to change the date and / or name on the issued ticket or $150 per person fee for a full cancellation. . On specific destinations a larger deposit maybe required, with full payment due at least 3 months prior to departure (Sipidan, Philippines, liveaboards, etc.). Q: I only have a military- no fee -passport, will this work to travel to the islands? Q: Can non divers go on the MDA group trips? Q: What happens when I get to my destination? How will I know where to go? The dive operator may take your lunch order, give you pick up times along with general info. Your package will include transportation to the hotel, dive shop and airport. More specific information is on each destinations web page.. Q: Will I need to rent a car? Q: Are there any hotels that offer child care while I am diving? MDA is not responsible for the child care responsibilities. Please review what your expectations are with the hotel / child care giver. If you have concerns or questions, please speak to the hotel manager once you are there. Q: Can I use my Frequent Flyer Miles? Q: I only have time for a short trip. What is the best choice for my money? Q: Should I take my gear or rent it at my destination? You are welcome to rent from our MDA rental department and pay $10 for the dive days only. We do not charge you for the travel days. Q: Are there any hidden costs after I book a MDA Trip? Each island has different requirements. We can give you the latest information on each destinations web page. The dive permit fees are paid at the tour operator's location. Departure tax is paid to the airport / customs area. Cash is required. Q: How is the diving? What to bring & the water temperature. Other detonations (Philippines, Malaysia, Australia) have a much wider range of water temperatures. More specific information is on each destinations web page. When boat diving on smaller islands, the boats maybe small and may or may not have shelter/cover. It is best to bring a rain jacket, flash light, safety sausage & dry bag with you on every trip. Q. What is the policy for "tipping" the guides and hotel staff? It is customary to put your tip into an envelope and give to their supervisor prior to leaving the dive shop or leave in your hotel room for Housekeeping staff. You can get envelopes at the front desk and or dive shop. For hotel staff all tips are divided equally. Feel free to ask the front desk or dive shop if you have any questions. Tipping is a personal preference and we recommend you do what you feel is comfortable. Q. Cash, how much money should I bring? Some destinations may require a Dive / Water permit this may be paid via credit card to the direct dive shop. Entry or departure taxes are always paid in cash at the airport. You may have tipping, misc food and shopping. Not all restaurants/ hotel accept credit cards, so please be prepared. Yap and Pohnpei have one ATM. So it is better to have cash with you. Do not rely on the hotel / resort for a cash advance, there is no guarantee that they can provide this service for you. Major credit cards accepted are Master Card and Visa. Q. What if I have a problem while I am there? Also please let us know of any issues or concerns you had on the trip, as we prides ourselves on using only the best diving operators, reliable hotels and resorts, and we expect above average customer service. We will certainly follow up on any issue that has been brought to our attention, but it is important that the operators are aware of your concerns so when we communicate with them they'll know the situation as well. If you need medical attention, please see the front desk or General Manager of the hotel/ resort for assistance. Due to the some of the remote destinations, it may be difficult to find basic items such as aspirin and/or cold medicine. You may want to take these items along, as well as a small first aid kit (band aids & ointment). Q. What about bringing prescription medicines or alcohol into a country or island? Q. What about bringing camera gear into a country or island? Bring back up batteries as these smaller islands do not have everything you may need. If they do have batteries…they could be outdated. Come prepared. Please consult the information links on each specific webpage. |
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